Great Lakes Chapter of ASHI

It can be awkward starting a Mentor / Mentee relationship. Where do you begin? What do you discuss? How can you help (or be helped) based on your current position in your career? These are a few guidelines and suggestions for both the Mentor and the Mentee to get the ball rolling!

---

Example Topics For Mentoring In Different Career Periods:

A new professional or someone who needs help in a given area:
• Example reports
• How to study for and take exam
• Tool and techniques
• Standards of Practice
• Report writing
• Digital Photography
• GLC Seminars
• Using the GLC Library
• Report presentation, apparel,
• Follow-up
• Develop your front line service, phones etc
• Best practices
• Listening
• Value
• Added Value
• Banking tips
• Investments
• Insurance
• Accepting credit cards
• Processes/Technology
• Code of Ethics
• Marketing without realtors
• Advertising Tips
• Best ways to prioritize business development investments
• How to use the ASHI Experience print and radio ads
• How to manage contact with new web site
• Presentation skills
• GLC Display
  
  A seasoned professional needing to take the exam
• Work on problem areas
• How to study for and take exam
• Learning aids for remembering answers
• Value
• Added Value
• Marketing without realtors
  
  A seasoned professional with no verified inspection reports:
• Example reports
• Adherence to SOPs
• Peer review with feedback on reports
• Processes/Technology
• Value
• Added Value
• Marketing without realtors
  
  A seasoned professional with a new business :
• Best practices
• New technologies
• Best practices
• Listening
• Value
• Added Value
• Banking
• Investments
• Insurance
• Accepting credit cards
• Processes/Technology
• Code of Ethics Marketing without realtors
• Best practices
• Advertising tips
• How to manage contact with new web site
• Presentation skills
  
  A professional planning retirement:
• Best practices
• Preparing financials
• Planning wills
• Marketing without realtors
• Best practices
• Selling tips
• Advertising tips
• Presentation skills

---

Potential Discussion Topics For Mentoring:

Rule of Thumb Conversations:

What every inspector should know"

Delivering unbiased information; "Don't be confrontational - remain unbiased"

How to write accurate reports; "Don't embellish a problem"

How to measure and deliver within your abilities

How to manage and operate systems; "Don't operate systems which are turned off"

Performing inspections that meet or exceed ASHI standards

When and how to set-up inspection agreements

Maintaining safety in all aspects of the job

Treating a home with the maximum respect; "If it ain't broke, don't break it!"

Providing The ASHI Experience:

Using the Handbook as a Guide

Service List: Before, and During an Inspection

Sales and Marketing tips

New Markets

Marketing without realtors

Public Relations tips

From your leading peers and experts

Apply according to your style and approach

Giving Value and Added Value

---

Methods For Mentoring:

Type of Individual & Topic	New Professional or someone who needs help in a given area	Seasoned professional needing to take the exam	Seasoned professional with no verified inspection reports	Professional living in a location that is remote to a Chapter	Professional Planning Retirement
New Markets & Marketing without Realtors	X	X	X	X	X
Web Page Info	X	X	X	X
Face-to-Face	X	X	X	X	X
Create CD	X	X	X	X
Chapter Lending Library	X	X	X	X	X
Next Day	X		X	X
Telephone Q&A	X	X	X	X	X
E-mail Q&A/Online Chat	X	X	X	X	X
Ride-along (with individual where mentor is the observer)	X	X	X	X
Ride-along (with mentor and the mentee is the observer)	X	X	X	X
Review Candidates completed inspection reports	X	X	X	X
Lunch/Dinner Meeting	X	X	X	X	X
Use Checklist system	X	X		X